This page explains how your personal information is processed on our website. This applies to all the pages that you visit on our website: www.hiwptlms.net and the eLearning portal www.hiwptlms.net/moodle

Personal information:

As a trainer or a trainee, you can only access the eLearning portal using the account created for you by  the IT department at the Higher Institute for Water and Power Technologies. Your email (username@hiwpt.edu.sa). You can use the same username to access the eLearning portal and your national ID number (or whatever you change your password to) will be your password to access the portal. You cannot use your own email account to access the eLearning portal, only the accounts created for you by the IT department.

In case you need your email password changed, you need to contact the technical support team to help you at: hiwpt.it@hiwpt.edu.sa  If you are having issues accessing your eLearning portal account, you can contact the portal’s support team at: elearning@hiwpt.edu.sa

What should you expect to happen with your information?

We are committed to respecting the information you trust us with and to making sure that we keep it safe. Our website collect very little personal information, and we use it in ways that are compatible with your individual rights to privacy.

The Higher Institute for Water and Power Technologies has taken strong measures to protect the security of your information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access and disclosure, alternation, or destruction.

We use SSL encryption which encrypts your information on our eLearning portal. Your personal information will not be shared with anyone outside the Higher Institute for Water and Power Technologies, however, only the concerned departments at HIWPT will have access to your personal and academic information, i.e. the Training Department, the Student Affairs Department and the eLearning Department.

You also have a significant role in protecting your information. No one, other than the concerned departments at HIWPT, can see or edit your personal information without knowing your personal username and password, so do not share them with others.